Need Emergency Rental Assistance? Apply for the ERAP Now!

Taking Applications

As the community continues to recover from the COVID-19 pandemic, both landlords and their tenants have  the opportunity to get help in advance of the  Eviction Moratorium expiration on August 31, 2021 thanks to the Emergency Rental Assistance Program.

The goal is for residents to develop a plan to keep them out of the eviction system by making past due rent payments in the circumstance that they have fallen behind due to financial hardship. 

The Emergency Rental Assistance program is officially accepting applications at Home Page – ERAP Portal ( Residents are also advised to call the NYS ERAP call center at 1-844-NY1-RENT for questions about documentation.

For assistance in completing the application or some part of it, residents may also call 2-1-1 to connect with a service provider. 

Apply for the ERAP online 24 hours a day, 7 days a week.

IMPORTANT NOTE: Once the application is started, all questions must be answered and the application signed and saved to submit the application. There currently is no way to save a partially completed application. Applicants are encouraged to gather all the information needed before starting an application including income of household members and rental amounts.

Applicants who previously started, but did not complete and sign an application, must start a new application. Applicants who have completed and signed an application can upload required documentation at any time.

Gather All of Your Info : Renters you  will need to provide the following:

  • Personal identification for all household members. Acceptable forms of identification include: A photo ID, driver license or non-driver government-issued ID, passport, EBT/Benefits Issuance Card, birth or baptismal certificate, school registration.
  • Social Security number of any household members who have been issued one. Individuals do not need to have a lawful immigration status to qualify for the program.
  • Proof of rental amount, signed lease, even if expired. If no lease is available then proof can be shown through a rent receipt, canceled check or money order. If no documentation is available, landlord attestation will be accepted.
  • Proof of residency and occupancy – Signed lease, rent receipt, utility bill, school records, bank statement, postal mail with name of applicant, insurance bill, or driver license. Proof should be current.
  • Proof of Income to document income eligibility:
    • Documents demonstrating monthly income for the prior month, such as pay stubs, bank account deposit verification, unemployment benefits letter, or other proof;


    • Documents demonstrating annual income for 2020, such as a W-2 tax form from an employer, an annual statement of earnings, or a copy of a completed income tax return, such as a 1040, 1040EZ, 1099 tax form, or other evidence of 2020 annual income.
    • Self-attestation of income is permitted in certain circumstances where no documentation is available such as certain self-employment.
  • Copy of gas or electric utility bill, if applying for help paying for utility arrears at the same rental unit.

Applicants will be asked to attest that on or after March 13, 2020, a member of the household received unemployment benefits or experienced a reduction in household income, incurred significant costs or experienced other financial hardship, directly or indirectly, due to the COVID-19 pandemic. The applicant will need to sign the application form and associated certifications agreeing that the information provided in the application is accurate.

For additional information, qualifications, and documentation requirements, please visit the OTDA Rental Assistance website at